Visitor Info
Hakone Estate and Gardens
Tel: 408.741.4994
Fax: 408.741.4993
Email: giftshop@hakonegardens.org
Garden Hours
Last admission to the gardens is 30 minutes prior to the gardens closing. Due to the high traffic volume on the weekends, because of the cherry blossom season, it may be earlier.
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Winter Hours - November to February
Weekdays 10:00 am - 4:00 pm
Weekends 11:00 am - 4:00 pm
Summer Hours - March to October
Weekdays 10:00 am - 5:00 pm
Weekends 11:00 am - 5:00 pm
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Closed on Christmas Day and New Year's Day
Please check on the News section on the Home page for closure for any special events.
Admission Fee
Adult (18 - 64) $12
Seniors (65+) $10
Children (5 - 17) $8
Children (4 and younger) Free
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Saratoga Residents(Verification such as driver's license is required.)​
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First Tuesday of Month Free
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We extend a free admission to Santa Clara County residents on the first Tuesday of the month March through October and the first Saturday of the month November through February until August 2025. (Verification such as driver's license is required)
QR codes in the Gardens
Use your smartphone camera to learn more about our plants.
Wheelchair Access
Because paths and walkways are covered with either fine gravel or rock, the Gardens have limited access for wheelchairs.
Photography Policy
Photography for personal use is encouraged. Quick snapshots of your object using a “point and shoot” camera or a smartphone do not require a permit fee. However, commercial, political, or portrait photography (such as wedding, engagement, graduation, family portrait, and other special occasion), or videography requires a permit. Please fill out the photoshoot application form to request and schedule your photo shoot. We will contact you to confirm availability for your requested date and time. If your organization plans on a film production or media shoot, we have a separate guideline and fee schedule. Please inquire at the event office with any questions at 408.741.4957 or by email.
Picnic Area
If you would like to sit and enjoy a picnic at Hakone please make sure to stop by our picnic area (we do not allow food or beverages in the garden). We offer six standard sized picnic tables in an area of about 450 square feet. Picnic tables are on a first come first served basis (no reservations are taken.) For larger groups please contact our events office for pricing on our other venues (events@hakonegardens.org).
Pets
No pets or animals are allowed in the Gardens except leashed service dogs.
Buses
Bus access is limited due to the sharp turns and steep grade of the entry road. Buses longer than 30 feet and larger than 24 passengers are not allowed. Parking for buses is available at the base of the drive, on Big Basin Way. Visitors may use the hiking trail (1/4 mile) from Big Basin Way to the Gardens.
Guidelines
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Please stay on the paths and watch your step. The fine gravel covering may hide tree roots, rocks, steps or uneven surfaces.
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Children should be supervised at all times, preferably by at least one adult per five children. Please do not allow children to run around, shout, or kick gravel, so that other visitors can enjoy the tranquility without being disturbed. For young children, please feel free to use Children's Handout material.
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Please do not throw any objects, including coins, into the Koi pond. The delicate fish and turtles suffer as a consequence.
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No pets or animals are allowed in the Gardens except leashed service dogs.
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Please do not sit on the handrails of bridges, buildings, or trails.
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Except bottled water, food and beverages are allowed in designated picnic area only. Picnic areas are for the general public and cannot be reserved.
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No smoking in the entire Gardens.
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Please be aware that parts of the Bamboo Gardens may be closed seasonally (April-May) to protect new growth.
